Delete an appointment for Destination or Origin (All)

From the Transportation Manager Web user interface:

1. Perform one of the following tasks:
   • Display a shipment’s itinerary (Customer). Select an itinerary.
   • Display a shipment’s itinerary (Employee). Select an itinerary.
   • Display the list of events of a shipment (Customer).
   • Display a shipment’s history (Customer).
   • Select Load Processing > Shipment Legs. The List of Shipment Legs page is displayed.
2. Click Delete Appointment for Destination or Delete Appointment for Origin.
3. If prompted, select an appropriate reason code and click Submit.

Note: This step is required only when multiple reason codes are configured for the associated event. See “Event reason codes”.

OR

1. Perform one of the following tasks:
   • Display the list of shipments selected for optimization (Employee).
   • Click Load Build > Shipments Not Attached.

   The List of Shipments Not Attached to a Plan page is displayed.

2. Select Load Build > Work with Plan > Shipments > Unassigned. The list of Shipments Not Assigned to Loads page is displayed.
3. Select a shipment.
4. Click Delete Appointment for Destination or Delete Appointment for Origin.
5. If prompted, select an appropriate reason code and click Submit.

Note: This step is required only when multiple reason codes are configured for the associated event. See “Event reason codes”.

OR

1. Perform one of the following tasks:
   • Click Manifest Processing > Shipments. The List of Shipments page is displayed.
   • Click Manifest Processing > Manifests. Select a manifest then click Shipments. The List of Shipments Assigned to Manifest page is displayed.
2. Select a shipment.
3. Click Delete Appointment for Destination or Delete Appointment for Origin.
4. If prompted, select an appropriate reason code and click Submit.

Note: This step is required only when multiple reason codes are configured for the associated event. See “Event reason codes”.

From Transportation Smartbench:

1. Run a search to populate the Shipment Leg view.
2. Select a shipment leg.
3. Click Delete Destination Appointment or Delete Origin Appointment.
4. If prompted, select an appropriate reason code and click OK.

Note: This step is required only when multiple reason codes are configured for the associated event. See “Event reason codes”.